| Implementing effective business systems
Our goal is to help you automate and optimize your business processes. We provide services on analysis, implementation and integration of many solutions, including:
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Management
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Customer relations
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Marketing
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Sales
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Finances/Accounting
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IT-infrastructure and security
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What you get using centralized online CRM/ERP:
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Effective management - tools for planning and detailed reports anytime.
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Effective team communication – corporate chat, shared calendar, fast access to corporate documentation, files etc.
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Managing customers database with detailed information and full history of orders, troubles, interests etc.
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Centralized management for: products, services, vendors, orders, invoices etc.
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One place to store all information on a centralized server. Security and regular back-ups. Segregation of duties and permissions across company staff.
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Remote work via web browser. Your staff do not need to install any software, and can access the system from any place via Internet.
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No high investment costs or expensive licenses - provided under the open source license - low maintenance costs.
Two Solution and cost models:
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Installation on your company server. You pay and own the system.
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or
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CRM-hosting. You do not need your own server/DB etc. We host everything and you pay a monthly fee as you go.
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And also:
Sales Force Automation
- Lead & Opportunity Management
- Account & Contact Management
- Managing orders & invoices
- Sales Quotes and Discounts
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Customer Support & Service
- Trouble Tickets
- History of all clients, their activity and feedback
- Customer Self Service. Mail-server integration. SMS-sender
- Online Knowledge Base, FAQ
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Marketing Automation
- Campaign Management
- Mass Mailing, email templates
- Statistics of sales, discounts and trends
- Individual work with contacts
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Inventory Management
- Products Catalog
- Price Books
- Vendor Management
- Sales & Purchase Orders
- Invoices
- Documents export to PDF/print
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Activity Management
- To Dos, Meetings & Calls.
- Corporate Chat
- Activity history. Reports
- Documentation storage
- Notes. E-mail Notifications.
- Shared Calendar and Recurring Events
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Productivity Add-ons
- Email Client
- Outlook Plug-in
- Office Plug-in
- Thunderbird Extension
- Customer Portal
- RSS Feeds
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Reports & Dashboards
- 20 Pre-built Reports. Building own reports.
- 20 Pre-built Dashboards
- Graphs & Charts. Key Metrics
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Product Customization
- Custom Fields (10 different data objects), Pick Lists
- Custom List Views; Catalogs
- Currency & tax customization
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Security Management
- Users & groups Management
- User's actions audit
- Access permissions fine tuning - roles & profiles
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Optimization and implementing is a unique task for each business. So, if you are interested contact us for detailed analysis and quote.
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